Refund policy
We accept returns within 30 days of delivery for unused, unopened products in original packaging.
How to Return:
1. Email support@nursesarahs.com with your order number
2. We'll provide a return shipping label or instructions
3. Once received and inspected, we'll process your refund
Refunds are issued to the original payment method within 5-10 business days.
Due to hygiene regulations, we cannot accept returns on opened cosmetic products or products showing signs of use.
Damaged or Defective Items: If your order arrives damaged, email us within 7 days with photos. We'll send a replacement at no cost.